• NHL^® CENTER ICE^® questions
• General questions
• Blackout questions
• Schedule e-mail questions
• How to order questions
• Troubleshooting questions

NHL^® CENTER ICE^® questions

Q: WHAT IS NHL^® CENTER ICE^®?
A: NHL^® CENTER ICE^® is a digital subscription programming package of NHL regular season games that are played outside your local viewing area. The hockey games included in NHL^® CENTER ICE^® are in addition to those available on VS, NHL Network, NBC, and your in-market networks (such as a regional sports network and/or over-the-air station).

Q: HOW MANY GAMES CAN I EXPECT TO SEE ON NHL^® CENTER ICE^®?
A: As an NHL^® CENTER ICE^® subscriber, you will see up to 40 games a week (from outside your local viewing area) throughout the regular season, select games from the first two rounds of the Stanley Cup^® playoffs, plus premier Canadian match-ups.

Q: WHAT CHANNELS IS NHL^® CENTER ICE^® PROGRAMMING ON?
A: Channels vary by cable system. Please check your programming guide.

Q: ARE PLAYOFF GAMES INCLUDED IN NHL^® CENTER ICE^®?
A: No. They are available on national networks.

Q: IF I ONLY WANT TO WATCH MY HOME TEAM, SHOULD I PURCHASE NHL^® CENTER ICE^®?
A: No, NHL^® CENTER ICE^® is designed for you to be able to watch games other then just your home team. Local games are generally available on your RSN or over-the-air network.

General

Q: DO I HAVE TO HAVE DIGITAL CABLE TO GET THIS PACKAGE?
A: NHL^® CENTER ICE^® is available with digital cable.

Q: WHAT NATIONAL NETWORKS CARRY NHL GAMES?
A: VS, NHL Network and NBC.

Blackout

Q: WHAT ARE BLACKOUTS?
A: The process of preventing a television signal from reaching a particular area of the country, in order to protect the local television rightsholder of a particular game.

Q: WHY ARE THERE BLACKOUTS?
A: Blackout restrictions exist to protect the local television telecasters of each NHL game in the local markets of the teams. Blackouts are not based on arena sell-outs. Keep in mind that blackout policies and restrictions are different for every sports package that your system may carry.

Schedule

Q: HOW CAN I GET AN NHL^® CENTER ICE^® SCHEDULE?
A: Click here for the schedule.

How To Order

Q: DO I HAVE TO ORDER THE FREE PREVIEW?
A: No. Just tune to the NHL^® CENTER ICE^® channels and enjoy the games!

Q: HOW DO I ORDER THE NHL^® CENTER ICE^® PACKAGE ON SPORTS iN DEMAND?
A: Ordering methods vary by cable system. You may also be able to order via the telephone, the internet or your cable remote.

Q: DO I NEED ANY SPECIAL EQUIPMENT TO VIEW NHL^® CENTER ICE^® ON SPORTS iN DEMAND? DO I NEED A CABLE BOX, FOR EXAMPLE?
A: You will need a digital cable box.

Troubleshooting Questions:

Q: I ORDERED THE NHL^® CENTER ICE^® PACKAGE AND IT’S NOT SHOWING UP ON MY TELEVISION.
A: Call your local cable company to have the problem corrected.